Privacy Policy
Privacy Policy
This Privacy Policy explains how RollerShadesCustom (“we”, “our”, “us”) collects, uses, and shares your personal information when you interact with our website (rollershadescustom.com), use our services, or make a purchase.
By using our services, you agree to the practices described here. If you do not agree, please do not use our site or services.
1. Updates to This Policy
We may update this Privacy Policy periodically. When we do, we will update the “Last Updated” date and post the new version on our website.
2. Information We Collect
a. Information You Provide
We collect information you provide directly to us, such as:
• Name, address, phone number, and email
• Shipping/billing details and payment confirmation
• Account credentials (if applicable)
• Items viewed, added to cart, or wishlisted
• Messages sent to customer support
b. Information We Collect Automatically
We use cookies and similar technologies to collect usage data such as:
• IP address, browser/device type, access time
• Pages viewed and interactions on our site
c. Information from Third Parties
We may receive information from service providers (e.g., Shopify, payment processors), analytics tools, or ad networks.
3. How We Use Your Information
We use your data to:
• Fulfill and manage your orders
• Provide customer service
• Communicate order status and updates
• Send marketing emails or SMS (with your consent)
• Prevent fraud and secure our services
• Improve your shopping experience
4. Use of Cookies
Cookies help us remember preferences, improve site performance, and tailor marketing. You can disable cookies in your browser, but this may impact your experience. For details about Shopify cookies, visit: Shopify Cookies Policy
5. How We Share Your Information
We may share your information with:
• Vendors (e.g., payment processors, hosting providers, shipping carriers)
• Shopify and other partners
• Affiliates or during business transitions (e.g., mergers)
• Authorities when required by law
We do not sell your data or use sensitive personal data to infer characteristics.
6. User-Generated Content
Reviews or other content you post publicly may be viewed by anyone. We are not responsible for how third parties use that information.
7. Third-Party Links
We are not responsible for third-party websites linked from our site. Please review their privacy policies separately.
8. Children’s Privacy
Our services are not intended for children. We do not knowingly collect data from children under 16. Parents may contact us to delete such data.
9. Security & Data Retention
While we implement safeguards, no method is 100% secure. We retain your data as long as necessary for business or legal purposes.
10. Your Rights
Depending on your location, you may have the right to:
• Access, correct, or delete your data
• Request data portability
• Limit processing or withdraw consent
• Opt out of marketing communications
You can make requests by contacting us using the details below. We may need to verify your identity first.
11. International Transfers
If you’re outside the U.S., your data may be processed in the U.S. or other countries. For transfers from Europe or the UK, we use appropriate legal safeguards such as Standard Contractual Clauses.
12. SMS Marketing
If you opt in, we may send you SMS updates related to orders, reminders, or promotions. We use cookies to track cart activity and determine when to send SMS messages.
Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or your data, please contact us at:
📧 [info@rollershadescustom]
🌐 www.rollershadescustom.com